National General case study

National General understood their use of telematics data would be critical for making strategic and timely risk and pricing decisions.

They evaluated 12 companies in its search for a mobile-based telematics solution. Arity’s scoring model is based on matching loss cost data, and this was the number one reason National General chose Arity as its end-to-end telematics partner.

They partnered with Arity on a telematics program that provides customers a premium discount at enrollment, encourages safer driving through a mobile app, and provides opportunities for additional savings at renewal.

Leveraging our off-the-shelf Routely app and best-in-class mobile driving score, Drivesight, National General launched its branded telematics program quickly and effectively, offering customers an engaging app experience, an accurate driving score, and a participation discount just for signing up.

The results

• Customers enrolled in the program perform 10 percentage points better from a pure premium perspective, more than justifying the participation discount
• Over 3/4 of customers realize a net premium discount at renewal for safe driving
• The 90-day retention rate for National General customers who enroll is 6 percentage points higher than those who do not enroll

Download our case study to learn more about this partnership.