Ask an Arity expert: Auto insurance and telematics trends in 2025 Read article

Telematics auto insurance solutions have been embraced by the top insurance companies, and it’s clear why. Telematics programs allow auto insurers to tap into driving insights that help them better understand their customers’ risk levels. In turn, carriers can price all types of drivers more accurately, leading to loss ratio improvements.
But too often, auto insurance companies invest in telematics programs that don’t perform as expected. Without the right partner, telematics success can be limited by inaccurate scoring models and inadequate tools.
If you’re looking to optimize your existing telematics program, there are three questions you should ask to ensure your partner can help improve telematics engagement, adoption, and profitability:
Without the right driving data or scoring model, you risk incorrectly scoring customers, causing you to underprice bad drivers and overprice good ones. As a result, you risk negatively impacting your customers — or not realizing potential retention and loss ratio improvements.
To make sure your program prioritizes accuracy, look for telematics auto insurance solutions that include:
Even if you’ve built the foundation of a successful telematics model, you need internal and customer buy-in to realize short- and long-term benefits.
However, it can be challenging to educate customers on the benefits of a telematics program — especially at a time when many are still wary of sharing data. That’s why successful telematics auto insurance solutions require a partner that empowers you to engage and educate agents and customers, helping you drive wide-scale adoption.
To streamline program adoption and leverage telematics data on a larger percentage of your book of business, look for a partner that provides:
Data security is on everyone’s minds. And with such an immense amount of driving data needed for an accurate program, telematics auto insurance solutions are innately susceptible to security breaches and non-compliance penalties.
To make sure telematics auto insurance solutions are secure, you need a telematics partner that treats security as a fundamental element, not an afterthought. Arity cleanses, de-duplicates, and stores data in the cloud to maintain global privacy, security, and governance regulations — for your customers’ sakes and your own.
When you work with Arity, you gain access to a partner with the data, tools, and expert analysis you need to upgrade your telematics program. With our help, you can leverage driving data to outpace auto insurance competitors, retain valuable auto insurance customers, and boost profitability.