WEBVTT 1 00:00:07.900 --> 00:00:11.370 Routely is intuitive, it's interactive, 2 00:00:11.490 --> 00:00:13.020 and it can be educational. 3 00:00:13.290 --> 00:00:15.000 Routely is telematics in a box. 4 00:00:15.180 --> 00:00:19.050 Easy way to roll out a telematics program within a company. 5 00:00:19.050 --> 00:00:22.080 Provides good feedback and helps us improve our loss ratios. 6 00:00:25.920 --> 00:00:29.820 Having something off the shelf like Arity enables us to roll it out a lot 7 00:00:29.820 --> 00:00:32.310 quicker, just makes a lot more financial sense to us. 8 00:00:36.570 --> 00:00:38.640 We don't just want insurance to be something, 9 00:00:38.640 --> 00:00:41.760 when you buy to look like...to think it's a pain, I got to pay my bill. 10 00:00:42.330 --> 00:00:46.020 It sort of makes it value added. It lets 'em say, "Hey, I can save money, 11 00:00:46.020 --> 00:00:47.310 become a better driver.". 12 00:00:47.550 --> 00:00:52.470 We are promoting "safe driving saves," and we're not just focusing on 13 00:00:53.220 --> 00:00:55.410 saving money with the deductible. 14 00:00:55.620 --> 00:01:00.270 We're hoping that we will potentially save lives by making our 15 00:01:00.270 --> 00:01:03.330 drivers, our customers safer drivers on the road. 16 00:01:03.630 --> 00:01:05.760 Hearing the people talk about it so far, 17 00:01:06.090 --> 00:01:10.350 the fact that they're talking about their driving is really a good thing. 18 00:01:10.470 --> 00:01:13.290 They're looking at that going, "Oh, it dinged me for speeding. 19 00:01:13.470 --> 00:01:14.400 I'm going to try to do. 20 00:01:18.620 --> 00:01:19.410 Better.". 21 00:01:19.410 --> 00:01:23.850 You don't want an app to be annoying to the user because then they'll just turn 22 00:01:23.860 --> 00:01:24.693 it off. 23 00:01:24.840 --> 00:01:28.980 There's a whole team of behavioral scientists with Arity that's working to make 24 00:01:28.980 --> 00:01:31.290 the phone app addictive in a good way. 25 00:01:31.470 --> 00:01:32.760 Ultimately, they want to save more money, 26 00:01:32.970 --> 00:01:35.910 so we want to put the things in front of 'em to help 'em become better drivers 27 00:01:35.910 --> 00:01:39.690 so they can save more money. Are they seeing that they're, "Hey, 28 00:01:39.690 --> 00:01:41.490 I'm distracted driving. 29 00:01:41.490 --> 00:01:45.480 I'm speeding." So we wanted to make sure to keep 'em engaged throughout it and 30 00:01:45.480 --> 00:01:49.560 enough to check and say, "Hey, how am I doing?" And encourage them. 31 00:01:53.520 --> 00:01:55.680 That's the reason we originally went with Arity. 32 00:01:55.860 --> 00:01:58.650 The [Drivesight] score that they have is built on billions of miles of actual 33 00:01:58.650 --> 00:01:59.610 insurance data. 34 00:01:59.670 --> 00:02:02.160 And in looking at Routely, it's just not the app. 35 00:02:02.580 --> 00:02:07.440 It's also the score that's been developed based on all the data that 36 00:02:07.440 --> 00:02:08.340 Arity has, 37 00:02:08.340 --> 00:02:12.900 and we would not have all that information to build a 38 00:02:12.900 --> 00:02:13.770 score on. 39 00:02:13.770 --> 00:02:18.390 So having the app score just made a completely 40 00:02:18.660 --> 00:02:20.850 turnkey product for us. 41 00:02:24.900 --> 00:02:29.280 The resources that Arity has been able to provide us has been tremendous. 42 00:02:29.460 --> 00:02:34.440 We've had to do training and they provided help with frequently asked questions 43 00:02:34.440 --> 00:02:38.580 and our online training for our agents, steal shots, 44 00:02:38.580 --> 00:02:41.550 screenshots - anything that we needed went great. 45 00:02:42.090 --> 00:02:45.600 Well, having a partner like Arity at the beginning did provide a lot of insight 46 00:02:45.600 --> 00:02:49.110 because honestly, without them, a new field like this for us, 47 00:02:49.110 --> 00:02:50.970 we would've just... the learning curve would've been huge.